About 20400pcs 3mm Glass Rice Beads, Suitable for Making Jewelry Bracelets and Necklaces DIY Bracelets and Earrings Accessories – Sumsfashion
About 20400pcs 3mm Glass Rice Beads, Suitable for Making Jewelry Bracelets and Necklaces DIY Bracelets and Earrings Accessories
Customer Reviews
Shreve & Co: In-Store Charm, Online Ghosting Disaster! 👻
My experience trying to follow up online after an in-store visit to Shreve & Co has been a truly terrible one, and I feel compelled to share this cautionary tale. While I initially had a very positive in-store interaction where "Sue was very sweet and fantastic. Very knowledgeable and patient," and I left feeling "fingers crossed that I hear from her soon about my wishlist item," the subsequent online communication vacuum has been nothing short of frustrating. It's this lack of digital follow-through that has me leaving this review and reaching out to customer service.
Customer: I'm calling because I'm extremely frustrated about a wishlist item I inquired about weeks ago. I spoke with Sue in your Stanford store, and she was fantastic, "very sweet and fantastic. Very knowledgeable and patient." I left feeling optimistic, "fingers crossed that I hear from her soon about my wishlist item," but it's been absolute silence since then.
CS Rep: I'm truly sorry to hear that, and I understand your frustration. That's certainly not the level of service we aim for, especially after such a positive in-store experience. Can you please provide me with your name and the approximate date you visited the store?
Customer: My name is [Customer's Name], and I visited about six weeks ago. I've tried reaching out online since then but haven't received any response, which is why I'm calling now. This whole process has been incredibly disappointing.
CS Rep: Thank you for that information. I apologize again for the lack of follow-up. I'm pulling up our records now. Please allow me a moment to look into Sue's client interactions around that time and locate your wishlist request. I'll do everything I can to get you an immediate update or connect you directly with Sue.
Customer: I appreciate that. I just want to know what's happening. The radio silence has been the worst part.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of unfulfilled promises and poor follow-up after an initial positive interaction.
From Frustration to Fantastic: Sumsfashion.com Restores My Faith in Online Shopping! ✨
Nachdem ich meine eigenen Kreationen mit diesen wunderschönen Perlen fertiggestellt hatte, war ich so begeistert von den unbegrenzten Möglichkeiten! Wenn Sie ebenfalls Ihre Schmuckprojekte auf ein neues Level heben und einzigartige Armbänder, Halsketten und Ohrringe gestalten möchten, dann sind diese fantastischen Glass Rice Beads genau das Richtige für Sie. Tauchen Sie ein in die Welt des DIY-Schmucks und lassen Sie Ihre Kreativität funkeln! I recently had a truly terrible online shopping experience. After a promising in-store visit for a wishlist item, the digital follow-up was non-existent. Weeks of silence and unfulfilled promises left me utterly frustrated and disappointed 😤😭. It felt like I was left in the dark, and getting any response was impossible.
Because of that awful experience, I was really hesitant to try online shopping again. But I desperately needed some beads for a DIY jewelry project. I decided to give sumsfashion.com a try, hoping for a better outcome, especially since I'd heard good things about their clear communication and reliable service 🤔.
And sumsfashion.com did not disappoint! My experience was truly wonderful. I didn't expect too much browsing the website, but they have a very nice collection of beads and jewelry accessories, including several items I didn't expect to be available. Their product quality is fantastic, especially the 3mm Glass Rice Beads I ordered – perfect for my DIY bracelets and necklaces. The website was super easy to navigate, and the checkout process was smooth ✨. Unlike my previous experience, their customer service was responsive and incredibly helpful. Everything felt transparent and reliable, making the whole shopping journey a breeze. I even noticed they have a great selection of mens chain necklace options, which I'll definitely explore for future gifts. I'm so happy I gave them a chance! 😃
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